Linkostar Privacy Policy
This Privacy Policy explains how Linkostar (“we”, “our”, “us”) collects, uses, stores, and protects personal data when users and businesses access our platform.
1. Who We Are
Linkostar is a business discovery and appointment booking platform that connects users with verified businesses. Our services include business listings, appointment scheduling, payments, reviews, referrals, and notifications.
2. Information We Collect
2.1 User Information
- Name, email address, phone number
- Encrypted password credentials
- Email verification status
- Unique User ID (Snowflake-based ID)
- Profile photo, location (optional), bio, social links
2.2 Business Information
- Business name, category, address, website
- Concerned person details
- Business verification documents
- Unique Business ID and QR code
- Services, posts, and business profile data
2.3 Booking & Payment Data
- Appointment date, time slot, booking status
- Online payment confirmations and receipts
- Offline booking proof uploads (image/PDF)
- Platform fees, commissions, and payouts
2.4 Reviews & Interactions
- Star ratings and written reviews
- Likes, comments, and review responses
- AI moderation and verification metadata
3. How We Use Your Information
- To create and manage user and business accounts
- To verify identities and prevent fraud
- To generate QR codes and unique platform IDs
- To process bookings, payments, and receipts
- To display rankings, reviews, and business listings
- To send notifications, alerts, and confirmations
- To improve platform security and performance
4. Legal Basis for Processing
We process personal data based on contractual necessity, user consent, legal obligations, and our legitimate interests in operating a secure and trustworthy platform.
5. Data Sharing & Third Parties
- Payment gateways for secure transactions
- Email and notification service providers
- Analytics tools (e.g., Google Analytics)
- Legal authorities when required by law
6. Account Deactivation & Deletion
Users and businesses may deactivate or permanently delete their accounts from the profile settings. Deletion removes all associated personal data permanently, subject to legal retention requirements.
7. Data Security
We implement encryption, access controls, secure authentication, and regular monitoring to protect user and business data from unauthorized access.
8. Cookies & Tracking
Linkostar uses essential cookies for authentication and analytics cookies to improve user experience. You may control cookies through your browser settings.
9. Your Rights
- Access, update, or correct your personal data
- Request data deletion
- Withdraw consent for marketing communications
10. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Email: support@linkostar.com